A view from the other side: perspectives on an emergent design culture in Whitehall

An academic case study of the first year of the Cabinet Office Policy Lab, reflecting on how civil servants see design thinking and the emergence of a design culture for policy. That leads to some interesting reflections on the traditonal model (and culture) of policy making, the power of words (particularly when elegantly assembled), and the difficulty of introducing what may appear to be frivolity to the policy making process.

Jocelyn Bailey and Peter Lloyd – Uscreates/University of Brighton

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