Don’t bring policy and delivery closer together – make them the same thing

The desire to close the gap between policy and delivery is not exactly a new one. This post is both an account of what happens when a policy lead is embedded in a delivery team and an argument that moving towards a ‘one team’ approach gets better and cheaper results. Whether describing the starting point is government being an ‘inexperienced customer’ is arguable, as is the assertion that only delivery people understand user needs, but that doesn’t stop the trajectory being an important one.

 

James Reeve – Skills Funding Agency

Leave a Reply

Your email address will not be published. Required fields are marked *