A useful diagram with quite a good article wrapped round it. If there is strategic value in organisational alignment, whose responsibility is it for ensuring that that alignment is achieved? Everybody, nobody and the chief executive are all unsatisfactory answers – and the article raises, but doesn’t really attempt to answer, some important questions about how to achieve alignment in a complex organisation under constant pressure to focus on short term issues.
Presumably cultural alignment is also critical, unless the components of the chain are sufficiently powerful to effect a shift, or it exists already