Why Even Bother With a User-Centered, Digital Gov’t?

There is lots of attention and activity around the question of how government should be made to work better, and in particular how it should be made to work better with modern technology.  There is much less attention given to the question of why doing that is a good thing. This piece is an attempt to fill that gap from somebody who has been thinking about these issues pretty much from the beginning. It’s an extremely good first answer, but it is, of course, not the only one possible. It will be interesting to see if others rise to the challenge Tom poses.

Tom Steinberg – Civic Hall

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