Digital Disruption Is a People Problem

Gerald Kane – MIT Sloan Management Review

The idea of digital disruption is familiar enough. Usually that’s seen as a consequence of rapid technological change. Clearly that’s part of the story, but this post argues that the more important challenge is not so much adopting the technology as adapting the people and organisations which use it – and that that is messier and harder to do well. It follows that to be successful digitally, organisations need to be effective at managing organisational change.

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