How do we embed digital transformation in government?

Matthew Cain – Medium

There are increasing numbers of government services which are digital. But that doesn’t make for a digital government. This post is a challenge to set a greater ambition, to make government itself digitally transformed. As a manifesto or a call to arms, there’s a lot here: a government with the characteristics envisaged here would be a better government. But in general, the problem with transforming government has not been with describing how government might work better, but with navigating the route to get there – and that makes the question in the title critically important. Ultimately though, the digital bit may be a critical catalyst but is not the goal – and we need to be clear both about the nature of that goal and about the fact that digital is a means of transforming; not that transforming is a means to be digital. This post describes powerful tools for realising an ambition for better government – but they will have effect only if both ambition and opportunity are there to use them. On that, it’s well worth reading this alongside Matthew’s own post earlier this year commenting on the government’s digital strategy.

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